Best Hotel CRM Software for Hotel Industry in Middle East
Sangam CRM Effectively manage your sales team, corporate contracts, and payment follow-ups with ease. Build stronger guest relationships, streamline reservations, and drive growth in the hotel industry
Trusted By Reputed Hotel Chains
How Sangam CRM Helps To Hotel Industry
CRM possesses the capability to manage a diverse array of business processes, encompassing Sales Management, Service Management, Marketing Management, and Business Process Management.
Centralize Inquiry Management
- Manage guest leads from multiple sources.
- Automatically bring prospects and leads into your CRM.
- Sync customer data and transactions directly from your Hotel PMS
Elevate Sales Team Performance
- Equip your sales team with CRM tools for faster and more effective inquiry qualification
- Schedule corporate client meetings and ensure timely follow-ups to convert leads.
- Spot opportunities for cross-selling among existing client to maximize revenue.
Booking Management
- Manage reservations from various hotels and locations with a single system.
- Monitor reservation logs, bookings details in real time for streamlined coordination.
- Easily view guest profiles, preferences, and past bookings to tailor your services to their needs
Quotation Management
- Instantly generate quotations with mobile app.
- Share quotations through email or WhatsApp with a single click.
Streamlined Contract Handling
- Manage and store client contracts directly in CRM for easy access.
- Automate renewal reminders and follow-ups to ensure no contract lapses.
- Maintain complete records of contract statuses and take action for timely renewals.
Efficient Payment Tracking
- Centralize all payment transactions within the CRM.
- Sync payment details automatically from your Hotel PMS.
Reporting & Analysis
- Track leads through your sales pipeline and keep an eye on progress.
- Spot high-value clients who drive the most revenue for your business.
- Identify guests who used to visit frequently but have stopped coming.
- Highlight your best-performing sales representatives.
Benefits of Sangam CRM for Hotel Industry
What makes Sangam CRM the best Hotel CRM
Streamlined Lead Management
Efficiently manage guest leads from multiple sources in one system.
Enhanced Sales Team Productivity
Helps your sales team to manage inquiries, schedule meetings, and follow up on opportunities with ease.
Improved Guest Experience
Personalize guest interactions by accessing detailed guest profiles, preferences, and booking histories.
Efficient Reservation Management
Centralize and manage reservations across multiple properties, ensuring smoother operations
Actionable Reporting & Insights
Analyze sales performance, track top clients, and monitor your pipeline for data-driven decision-making.
Increased Cross-Selling Opportunities
Identify opportunities to upsell and cross-sell services to existing guests.
Support Integrations.
Integrate Sangam CRM with your Favourite Apps
